“Owen and Bronwyn
Christine and I want to extend our warmest thanks and heartfelt gratitude for all of your hard work and dedication. You ensured my visa application was put together and submitted in such away that I was accepted in what just might be record speed..6 months to the day.
Always prompt, professional (humorous at times) and there to answer every question and query when we needed them. We would highly recommend Owen and Bronwyn at Harris Wake in Canberra to any and all peoples who wish to immigrate to the great country of Australia.”
Offshore Partner Visa – Granted May 2016
I have just received my Spousal Visa to reside in Australia and am really delighted and feel I must write and share my very positive experience of having commissioned Harris Wake to prepare and submit the application.
The process started with an hours telephone consultation with Mr Harris who asked me all the relevant questions as to wether or not they would think it would be a valid case to take on, this was refreshingly straightforward and frank and from that moment on I was assigned an administration assistant to liaise with, Bronwyn Huntley, she proved to be the most responsive, patient, intelligent, tactful person imaginable, my case was far from straightforward and she assisted me at every step.
I cannot stress how thorough and detail orientated she is and how I owe her a huge debt of gratitude for her time and help, the process was complicated and required a lot of police clearances, copies of marriages and divorces, proof and listings of travel, of which there were so many it made my head spin just thinking about it. However she got me through the whole process and she included my partner in many of the E mails and queries to a surprising and successful outcome, thank you Harris wake for providing a first class service and staff of the highest quality, I recommend them wholeheartedly ”
Offshore Partner Visa – Granted January 2016
Hi Owen & Bronwyn.
I would love to personally thank the two of you for helping me to get to Australia so soon. It only took 18 months to get me here, which I thought wasn’t possible. You guys gave THE best service and made me feel like I was your only customer. Thank you for that! Every time I lost hope and became impatient, you guys were there to give me long-lasting hope. You made me feel special by focussing on the small things, for example, the text message on my last day of work in South Africa, the support and advice during last minute preparations. Phoning after I arrived in Canberra to arrange a face-to-face meeting was lovely, thank you! You are more than just friends, you became my family here in Aus. I will recommend you with a smile! Thanks again ”
Mariëtte de Meyer
Subclass 190 Visa (ACT) – Granted October 2015
“G’day guys – First of all, thanks to all the team as my RRT case has been remitted back to
the department. It’s a great success.
I must mention that I had a migration agent before but with so many issues. Use
to call him but no response. He never gave me any feedbacks or any updates
regarding my case. I was poorly represented in front of the tribunal and I was
losing hope to be successful.
After meeting with Cathrine in Dandenong office, I thought wait I haven’t lost
my case yet. My claims were genuine but I realised that I wasn’t represented
They took my case file from there and I could feel the difference in approach.
Extremely professional. First time I realised that somebody is really helping
me. There was sense of ownership in their approach.
Then came Mr Owen. I still remember his discussion. It was like I was sitting
in front of a tribunal officer. He asked so many questions and clarifications
only to make sure he covers all aspects of my case.
At least I was happy that I am in good hands now but time was running out as
the tribunal could have made a decision any time.
Few weeks later I received a call from Adriana (Canberra office) that tribunal
has made a favorable decision in my case. Later in the day I gotta a call from
Mr Owen and he congratulated me. I had tears in my eyes as I was on verge of
leaving Australia while my life was in threat. I had an uncertain future.
I have no words to thank you guys. But I promise that I’ll spread the word
(Harris-wake) to whoever I meet.
Sincerely yours, ”
Protection Visa – Successful RRT outcome – June 2015
‘I have fantastic news for you ,those words still echo in my mind. That was the
best day of my life. After four years of waiting for our permanent visa in
Australia. We would like to thank you OWEN and your team for the amazing and
wonderful service we have received from you . Even your charges are fair and
worth the service you offer. We highly recommend Harris wake to anyone seeking
assistance with immigration matters.
Bridget,Thelma & Innocent”
Successful MRT application – Employer Nomination Scheme Subclass 186 Visa – May
“My name is Marco Q.
I want to say to Owen And Suzan thank you so much. I am really appreciate
everything you did for me. They are very good professionals. They helped me get
my visa to be in Australia Permanently. My process of obtaining my visa was
almost two years and in all that time Owen and Suzan were supporting me and
guiding me. My English was not good at first but at all times Owen found the
way to communicate. Owen more to help me get my visa. Owen really helped me
change my life. I recommend their services, and Owen and Suzan thank you very
much for giving me one of the greatest happiness in all my life.”
Successful MRT application – Partner application – family violence
provisions – April 2015
“Dear Mrs Cathrine Burnett-Wake
Thanks a lot for the good news! My family and I really appreciate all the
efforts,guidance and assistance you provided us. You have been a great support
for me, I was losing hope of getting my student visa applications granted
before my brother got in touch with Harris Wake.
I would like to thanks all the team as well, they are amazing lawyers who will
be there for you at any time, who will guide you in every steps of the
application process and who will also answer all of your questions. Without you
I don’t know if my visa would be granted today, so one more time, thank you.
Subclass 753 Student Visa (AL3 country) – Granted February 2015.
Vera and the team at Harris Wake were a pleasure to work with and extremely professional since our first consultation. Vera’s knowledge and guidance during the application process as well as follow up documentation once our visa was lodged gave us great comfort. As a result our visa was approved in less than 6months. Much less than our expected 9-12 months. Although we never had the pleasure of meeting Vera or the team at Harris Wake we felt their genuine interest and ongoing support throughout the process and for our relationship. We would have no hesitation in recommending their services to those seeking migration advice.
Many thanks Michelle and Mirko”
Prospective Spouse Visa (subclass 300) – Granted January 2014
What an amazing service we received! We turned up without any appointment, and he still took time to talk to us, and squeezed us in later that same day. We contacted the office on a Thursday morning, and on Saturday afternoon outside business hour we got the good news. The visa had gone through and we were able to take the plane back for Christmas. Well done Owen and “staff”. We would happily recommend HarrisWake to anyone seeking assistance with their migration applications. Thanks again for everything. Have a Happy New Year all of you. Lots of love Marie & Elvin Thomsen”
Return (Residence) (class BB) (subclass 155) visa – Granted December 2013
“Dear Cathrine and Vera, What a great news! Thank you for all the help and direction you have given us in attaining such a great result. Likewise to all your staff who tirelessly worked behind the scenes to make this happen.
After a long and enduring journey of hopefulness, heartbreak, elation, hardship this will be truly a blessing not only for me but also for the future of my family. Positive result would not have been achieved without your legal expertise, dedication and hard work. Again, thank you! With much appreciation. Zimwock, Kelsang, Lhazom, Khando, Chime”
Successful MRT application – Distinguished Talent Visa – Remitted August 2013
“Dear Vera, We cannot thank you enough for all your help, advice and guidance during the procedure of obtaining our Parental Contributary Visa for Australia. We found it so helpful & invaluable to know that professional advice was at hand at any time that it was needed & prompt attention to detail & answers given by you & your team. It certainly took the pressures of what turned out to be quite a lengthy process. We now look forward to our new life in Australia with all of our family. Thank you once again for a first class service so greatly appreciated. Kind Regards, Ros & Brian.”
Contributory Parent (Migrant) visa (subclass 143) – Granted April 2013
“So you’ve made the decision to immigrate to Australia? We did too and I have some advice for you – dot every I and cross every T because this is going to be one of the biggest decisions you are ever going to make and one of the bumpiest rides you will ever take!
We made the decision to immigrate in April 2008 and eventually arrived on Australian shores in December 2009. This month – February 2013, we were granted Permanent Residency after three years of battling with the immigration law, struggling with personal tragedies and trying to move forward without disrupting our two boys.
Was it worth it? Yes! Would I do it again? Yes? Would I change the way we immigrated? Absolutely Yes!
To immigrate with a family of four has got to be one of the toughest decisions my hubby and I have ever made. We saw the writing on the wall in South Africa and with two boys who would later need to study and be employed – we agreed that South Africa was no longer a safe place to live. So with four suitcases and a heavy heart we left to start our new life in Australia. My husband studied for two years and I looked after the boys and our home.
The one thing to remember about Australia immigration is it CHANGES all the time – they guarantee it. So as we moved closer to get PR, the goal post moved further from us. We realised that if we wanted to stay in the game we would have to up our game, get migration advice and place our future into the hands of someone who knew the system, someone we trusted and someone who had integrity, patience and our best interest at heart – we needed Cathrine Burnett-Wake of Harris Wake Migration and Legal Services in Melbourne.
Cathrine and her team took us on as clients and never was there duplication of work, or re-faxing and re-emailing of documents which seemed to consume my daily life previously. Documents were requested and we slowly watched the progress. We arrived on a Student Visa 572 which entitled us to less than nothing and we had to pay for everything. A few months after communication with Cathrine we received a bridging visa on the basis of her submitting our subclass 485 visa. So we were allowed to stay in Australia for an additional 24 months.
But we wanted more, we had worked so hard, lost all our assets in South Africa and we felt it must be worth something more. So with the guidance of Cathrine and her team, we applied for the RSMS 857 Permanent Residency Visa. There were many who thought we were just wasting money, many who said it would never happen and even more who just did not support us. But we had Cathrine and if it could be done – it would be done by her.
On the 19.02.2013 I received a call from Cathrine. I thought it was just a follow up on the Visa or a pleasant chat. But her words “Nicci, today is the day” still plays in my head every time I think of that day. “Nicci today is the day – they have granted you and your family Permanent Residency”. My husband had to take the rest of the call because three years and two months of waiting, hoping, dreaming, wanting and praying had just come to a grinding halt – it was ours – we were here to stay and I sobbed like a child.
I started my letter with “So you’ve made the decision to immigrate to Australia?” and I will end with it too. The move is nothing you can fully plan for, it eats at the soul because you are in a Country that you were not born in. You are surrounded by people who you do not know and who do some things just a little differently.
If you choose to go ahead with this move then do the wise thing, get somebody like Cathrine to steer your boat in these unknown waters. She will make sure that what you want is obtainable and she will tell you when it is not and offer an alternative option.
Cathrine is easy to work with, she has soul and a huge heart and this is more than just a job to her. She fights for the rights of people who want a better life, people who seek a safe home for their children.
I asked the question – would I change the way we immigrated? Yes – I would. I would start the entire process with Harris Wake and not seek their services halfway through the process like we had to.
We are living and thriving in Australia and in twelve months time we will apply for Citizenship. Our two boys are happy at school and both are enjoying the new life.
There are no words to express our gratitude to Cathrine and her team. She has taken our dream and made it come true – and we are living it! If you are thinking of immigrating, make sure you have Harris Wake taking care of the legal aspects while you adjust to the personal ones.
I wish you everything of the best and hope that your “phone call “comes sooner than later! Veronica Prins – Queensland.”
Regional Skilled Migration Scheme (RSMS) (subclass 857) visa – Granted February 2013.
“Hi All, I want to take this opportunity to thank you for taking on my case. Words cannot give my appreciation justice. The service from Harriswake was very efficient and professional. Should I ever need services of a solicitor in the future, I will certainly contact you again, as indeed I will be highly recommending your services to others. Thank you so much. Best regards, Kuber Sethi”
Skilled – Nominated (subclass 190) visa – Granted January 2013.
“Charlie Bears is a family run business owning offices in the UK and Australia and we wanted to expand our business operation in Australasia with the assistance of one of our family members. What seemed like a daunting process was made very simple by Harris Wake not only to assist the company to gain sponsorship status but also to assist with a personal business visa. I would recommend Harris Wake to any prospective client wishing to gain assistance with what could be a very tricky process. William Morris – Director
Charlie Bears Ltd.”
Standard Business Sponsorship (SBS) – Nomination and Subclass 457 visa – Granted December 2012.
“Good morning Cathrine,
I can not thank you enough for all your amazing assistance through the whole procedure of obtaining the Visa for Thomas. I personally found the task rather terrifying and without your assistance; I would have not have coped very well.
Again a huge thank you. Regards, Gayle Gomez – Randalls Equipment Co (Vic) Pty Ltd”
Standard Business Sponsorship (SBS) – Nomination and Subclass 457 visa – Granted November 2012.
“Thanks a lot. I am very pleased as well to get that news. I would like to thank all the team at Harris Wake for the support they gave me towards renewing my student visa. It was of great help and I couldn’t have asked for a better service.
I especially thank Cathrine Burnett who, from the start, guided me through the steps that I will have to go through and a lot of thanks to Despina Bedovian and Vera Jonceski who answered every little question that I had and help me wherever I had doubts. Without all of you guys I don’t think that I would have been able to do it. So thanks a lot.. again.
I will definitely come back to Harris Wake in the near future to get them help me with other applications. Thanks & good luck, Jerome Empeigne”
Subclass 573 – Student Visa renewal – Granted October 2012
“Dear Owen, Thanks for the Good News.
I would like to thank the Harris Wake team for all the support in working towards my permanent Residency.
A special thanks to Despina Bedovian and Vera Jonceski for their patience in dealing with my questions and concerns and always responding to me in a timely manner.
You have shown great commitment in dealing with both ACS and DIAC in helping sort the hiccups that came along the way. It would not have been possible without your support.
To say the least you have made the process very easy and short (8 months) for me and i would sure recommend your services.
Thanks & Good Luck!! Hari & Bhargavi”
Subclass 175 – Skilled Independent – Granted October 2012
“Dear Owen, Thank you for letting us know the good news about the Permanent Residency Visa for my brother and his wife. Dealing with you guys has been an absolute pleasure.
I am not sure if we would have had the same outcome “within the time frames the application was processed”, had we not gone through Harris Wake.
We would happily recommend Harris Wake to anyone seeking assistance with their migration applications. Thank you once again for all your help. Regards, Jagadeesh Vallabhaneni”
Subclass 175 – Skilled Independent – Granted October 2012
“Harris Wake were absolutely wonderful help through the visa process from the initial consultation to the visa grant.
Because of their guidance through the skills assessment, the ACS approved me as a software developer on the first submission. Without their help I wouldn’t have submitted nearly enough documentation to the ACS and may have given up in frustration. They also carefully and patiently answered all of my questions during the visa application. I would often attempt to give either too much or too little information because I was unsure about exactly what the DIAC was requesting.
Harris Wake made the entire visa process as painless as it could possibly be. Their services were worth every penny. Troy and Aimee”
Subclass 175 – Skilled Independent – Granted July 2012
“To All at Migration Matters in particular Owen Harris, What an amazing service we have received! We can’t thank you enough for everything you have done and the support and advice you have given us.
What can we say about Owen Harris! What an amazing guy! You have been there every step of the way (at all hours at times!!) listening to our worries and easing our stresses in a positive and often humours manner. You have always reassured us and we couldn’t have do it without you! We have already recommended you to a friend and will continue to do so as we truly believe that you can not get a better service than the one we have received.
Thanks again for everything. We can’t wait to move to Australia and have booked our flights for 2nd September 2012. Our dream is finally upon us and we couldn’t haven’t do it without you all!! Lots of love, The Lauwers Family x x”
Subclass 175 – Skilled Independent – Granted May 2012
“I can say that both you (Despina) and Cathrine were very efficient and professional in assisting me and my relatives in the difficulties and queries that we had. The complex procedures were simplified by your instructions and guidelines, thus, making it simpler to choose which documents and information are relevant to the application.
I do not regret going through your agency as at first I was a bit sceptical thinking that it might be a waste of money. I do not regret choosing you from the many different agents listed on the web. I have already recommended your agency to some of my acquaintances who are considering moving to Australia. Thanks a lot for your help. J.C.”
Subclass 155 Resident Return Visa – Granted May 2012 (after spending 6-years outside of Australia)
“Scott and I have known each other since November 2008. He is American. I’m Australian. By March 2011 we were engaged and shortly thereafter engaged the services of Cathrine and Despina of Harris Wake for the submission of our Prospective Marriage Visa to get Scott out to Australia.
Upon submission, our processing time was a miraculous 2.5 weeks! After our marriage in March 2012 we had 3 weeks to submit our Onshore Partner Visa Subclass 820, along with Bridging Visa B due to Scott needing to tour overseas to work.
Due to the extreme time constraint, Cathrine was able to secure a personal appointment with the DIAC office the day before Scott left the country and on this day a second miracle took place. DIAC bypassed the Bridging Visa B entirely and our Onshore Partner Visa was approved on that same day!
I cannot recommend the services of this company highly enough. Both Despina and Cathrine were always available to support and guide us every step of the way, fielding our innumerable phone calls, rational and irrational, with calm and understanding. Thank you so much for supporting us through this difficult and emotional process with such grace and generosity. The results speak for themselves. See you in two years!”
Subclass 820 Partner Visa – Granted April 2012
“Hi Cathrine & team, Just to send you a big thank you for all your help in obtaining my permanent residency visa. I would not have worked my way through the minefield of visa and forms etc without it. I am still stunned that this has happened so quickly – the Gods must have been smiling on me. I hope you had a good Easter and I wish you all the best for the future, keep up the good work. Once again thank you
Subclass 864 Contributory Parent Visa – Granted April 2012
“Dear Owen/Despina/Cathrine, I would like to thank you all for everything that you did in terms of your hard work, support, professional advice and guidance in regards to my permanent residency.
Thanks for your quick response to any of my enquiry at any time of the day via all the possible means of communication such as email, Skype and phone. Throughout the whole process, I have been reassured and your professional execution of my case has resulted in obtaining this status in less amount of time than expected, which is exceptional.
I would definitely recommend my friends to you if they are considering migrating to Australia in the future. Cheers, David ”
Subclass 885 – Skilled Independent – Granted March 2012
“Owen, We are thrilled to hear that our visas have been approved. The Australian visa process is a long winding road with crocodiles and dingos snapping at you along the way. Despite the amount of time or complication Harris Wake was riding shot gun all the way. Thanks for all the help. Bryan and Greer”
Subclass 165 visa – Granted March 2012
“Dear Cathrine, Thank you so much for bringing me the wonderful news! We are overwhelmed by the great happiness~ It has been a long journey collecting all the documents and waiting for the visa. Thank you for guiding us every step
of the way. You have always been there whenever we have questions. And you have always passed us the messages from our Visa Office at the very first opportunity.
And now the visa is granted.
We are so happy with the result and very grateful to your timely advices and hard work. It will be our pleasure if you would like our words in your website. And for sure I will introduce our friends to you if they are considering migrating to Australia in the future. Best wishes, Angela”
Subclass 309 Partner Visa – China – Granted March 2012
“Dear Cathrine/Owen, I would like to thank you all for your overall support and assistance, starting from the start to finish, I am very excited to see the applicant approved status today, you have been a great help.
I am not sure if I would have had done it without you, you have been truley professional and answered all questions I have raised through out the process (even the silly ones) with out getting tired of. Thank you again, regards, Dereje”
Subclass 175 – Skilled Independent – Granted March 2012
“Hi Despina, Thank you for letting us know the good news about the visa for Hien. We are very satisfied with the process so far and felt it invaluable to have professional assistance on hand to answer the many questions we had preparing the application and clarifying the bridging visa conditions.
We would happily recommend Harris Wake to anyone seeking assistance with their migration applications.
Best Regards, Hien and Matthew”
Subclass 820 visa – Granted February 2012
“My English boyfriend and I were trying to acquire the appropriate visa so that we could live together in Australia and after much difficulty and confusion with the Australian immigration department website, we decided to hire Owen Harris.
After a few meetings, we received confirmation that our visa had processed successfully. Hiring Owen was a lifesaver and saved us a lot of stress and complicated paperwork. It was also reassuring having someone on our side to answer our many questions and I recommend his services to anyone trying to obtain a visa.” I. Love
Student Visa -Granted February 2012
“Dear Mr. Harris, I am pleased to inform you that my visa application is successful and I have been granted the visa. I really appreciate your help and advice. I will not hesitate to contact you again in the near future with regards to immigration matters. Thank you, Yours faithfully,
Student Visa renewal – Granted February 2012
“Excellent service and well worth the money. I found Owen and Cathrine to be very professional from the first consultation. In my dealings with them, I found both of them to be frank and quick to respond to any questions I had. Owen was always accessible by phone and quick to respond to emails. I found him to be reliable and upfront with his advice.
I would highly recommend Harris Wake to anyone looking for reliable migration agents. D. Hammer, Canberra”
Subclass 176 Visa – Granted January 2012
“Dealing with both Owen and Cathrine was an absolute pleasure! Given that our situation was quite complex (previous visa refused), their knowledge and guidance during our PMV application gave us great peace of mind. We also valued their sense of humour and reassurance throughout the process.
Due to our geographically locations, we really appreciated that Owen and Cathrine facilitated Skype conference calls and were always on hand to answer our queries.
Their understanding of our situation, attention to detail and instinctive ability to offer the right advice was extremely valuable. As a result, our visa was granted without any complications which was undoubtedly thanks to the efficient team at Migration Matters. Without hesitation, we would thoroughly recommend their services to anyone seeking migration advice.
Thanks again, A Lynch & T Orfanos”
Subclass 300 – Granted January 2012
“Thank you so much for the time effort and undying support that you and the team have showing to us during our most stressful time. I am grateful that I get to have my husband with me for another 5 years thank you so much.
My name is Waiona Edwards and I am married to Gursharn Singh. We used Harris Wake and found them to be very helpful. They go beyond the limits of lawyers and are there for you when you really do need them. They make the process understandable for those that have never had to deal with D.I.A.C and they break it all down into plain English for you.
I never felt like I was just a case number to them and I am truly glad that we chose their services. They don’t give you false hope and they tell it how it is. Thank you Harris Wake.”
New Zealand Citizen Family Relationship (Temporary) Visa (Subclass 461) – Granted December 2011.
Firstly, we would like to thank you for all the help and assistance you gave us throughout the Visa application process.
We would not have been able to get through this process so swiftly without your guidance and input. We are both very impressed with the prompt responses we received with the many queries that we had. It really has been a first class service.
We would not hesitate to recommend Harris Wake to anybody who is thinking of migrating to Australia etc. Thank you once again for the life changing help that you have given us. Neil and Dawn Crook
Subclass 176 – Granted 16th October 2011″
“One of our best moves was to use Migration Matters to immigrate to Australia; the next best move will come in January 2012, when we move to Australia.
Thanks to Cathrine, our agent, who made us both feel comfortable, gave us feedback every step of the way, truly gave us the belief that we could have the Australian dream. We knew that the road ahead was not going to be an easy one or straightforward, we put all our trust in Cathrine, and we are grateful for her patience, knowledge and support!
Cathrine and Suzie have made each step as easy as possible, even when the steps seemed to be too much for us, they were there with calming words, answered all our questions immediately, and gave us the confidence to move to the next step of the process. The advice given to us was always accurate, there was no hidden agenda with Cathrine and Suzie, they were upfront with the advice and guided us to a successful outcome.
Our dream has gone from a thought to reality, thanks to Migration Matters. When Cathrine sent me the email on 15/08/11, to say our visa has been successful, I was delighted, if not shell shocked! A massive thank you to you Cathrine and Suzie and all the team at Migration Matters for making our dream come true!” Lorraine and Phill
“Thanks for all your help over the last 5/6 years, you have been awesome and if anyone asks me to recommend a migration agent, you are the one for sure.”
C. Lodge – South Australia
“Migration matters (Cathine Burnett and Suzie Warren) assisted myself and my 2 daughters to obtain our offshore 309 partner visa. We had been told by other agents that our application would be hard going and unlikely to succeed as my two daughters have a hearing impairment. Cathrine put us at ease and was upfront and honest about the difficulties we may face. She gave us sound advice and helped us to collate all the reports that were needed.
Both Cathrine and Suzie were prompt with their replies and always on hand with reassuring words. They are professional, yet very approachable and friendly. They always kept us up to date with what was happening with our case.
I would highly reccomend Migration Matters to people appying for a visa. Tracey Downes”
309 Partner Visa Granted July 2010
“Cathrine Burnett is assisting my partner and I in immigrating to Australia under General Skilled Sponsored category. She has been very patient with all our questions. She always keeps us updated and provides us with all the options and information we need. She also makes suggestions that would help increase our chances of getting through.
She has always been very prompt with replying to emails or calling back to clarify some point. I have heard of bad experiences with other agents who try everything possible to take you for a ride…. Cathrine has never done that and is a very honest person.
I would definitely recommend her to anyone who is looking to immigrate to Australia or any of the other countries that she provides assistance for. Praveen”
“Owen and Cathrine, Thank you so much for all your help getting Susie’s Visa (14th Feb 2011). It was the best Valentines present any one could have asked for. Susie is now home with me and we look forward to a long life together filled with Love, Joy and Happiness.
Being a same sex couple we were initially worried about where to start looking for a migration agent. We choose Migration Matters over all the other Migration agents in our initial search because of the professionism expressed in this web site. This was proven to be a very wise choice, the helpful information that Cathrine gave us in our initial meeting with her, was second to none. Cathrine’s extensive experience in the Immigration process was very useful, Thank you Cathrine.
Later we met with Owen, his continuing help and support was very much needed and appreciated he answered all our question in a timely and very professional manner. Owen gave us continuing support during the long processing wait (a departmental requirement and by no means anything Migration Matters have any control over). We thank you both from the bottom of our hearts for reuniting us. and recommend Migration Matters to any one wanting a professional and very friendly agent. Thank you Sylvie and Susie.”